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Frequently Asked Questions
What is drive-up storage?
Drive-up storage units offer the convenience of pulling your truck, trailer, or moving van right up to the door of your storage space. You’ll be steps away from the door. This makes loading and unloading a piece of cake.
Can I rent storage online?
Yes! It’s the only way to go. It’s convenient to boot. We want your storage experience to be hassle-free and straightforward.
Do I need tenant storage insurance?
That’s ultimately your decision, though it is recommended. You can purchase tenant insurance on your own or get it with us during the checkout process online.
How long does it take to move-in online?
It’s a straightforward process that won’t waste half your day. Depending on how well you use a keyboard, the whole process should take 5 to 10 minutes!
Is a deposit required when reserving a storage space?
Absolutely not! We’re not greedy. Besides, you’ve got better things to do with your money than let it just sit there waiting until you don’t need storage any longer.
Do I need to bring my own storage lock?
There’s no need to worry about that. We’ve got you covered. We provide a lock for the safekeeping of your possessions.
What items am I not allowed to store?
Food and fuel are big no-nos in storage units. Food can attract pests like roaches, ants, other insects, and rodents. Not only can it damage your stuff, but also your neighbor’s unit contents. In addition, storing fuel can lead to dangerous situations should emergencies occur.
When can I move in?
You can rent online 24/7! After that, you can fill up your storage unit during gate access hours.
What are the storage access hours?
We offer extended storage access from 5:00 am to Midnight daily for your convenience.
What are your security features?
At STÖR Self Storage, we take the security of your belongings and you while on the property very seriously. Our entire facility is surrounded by fencing. The only way onto the grounds is through a gate that requires an access code. In addition, storage units come with alarms to prevent theft or vandalism. We also utilize recorded video surveillance to deter would-be criminals. On top of all that, we have AI enabled cameras with live guards monitoring. When you store with us, you are family, and you gotta keep family safe!